Our Installation Process
From first conversation to post-installation service, here's how we make your window and door project smooth, predictable, and well-communicated.
Your Project Journey
Everything you need to know about timelines, responsibilities, and what to expect
From exploration to completion, every step defined
Custom manufacturing to your exact specifications
Real-time updates and clear communication throughout
Comprehensive warranty protection for peace of mind
8 Crystal-Clear Phases
Every step mapped out with timelines, responsibilities, and outcomes
Exploration: Design & Budget
Your Project, Your Pace. No pressure, no sales pitch - just clear pricing and design tools.
- Use our AI-guided online tool to visualize styles and colors
- See real-time cost estimates with no hidden fees
- Get expert backup from AI assistant or human experts
Outcome
Fully itemized budget estimate before you commit
Project Review & Initial Measure
Our expert reviews your estimate and visits (virtually or in-person) for a preliminary check.
Outcome
Firm proposal ready for your approval
Permits & Permissions
You submit applications for any required municipal permits or HOA/Condo approvals.
- We provide technical specs and drawings for your application
- Timeline varies by municipality (start early!)
Outcome
All approvals secured for installation
Deposit
Approve the final proposal and pay the deposit to lock in your pricing.
Outcome
Project officially moves to production queue
Final Measurements
Our technical measurer takes manufacturing-grade measurements - precision down to the millimeter.
Outcome
Final production specs sent to factory
Factory Order Placement
Your custom windows and doors are manufactured to your exact specifications.
- White Vinyl: ~4-5 weeks
- Painted/Color: ~6-7 weeks
- High Season: Add 2 weeks
Outcome
Notifications when order enters production and ships
Delivery & Installation
Our certified crew arrives to install your new windows and doors.
- Floor protection and safety setup
- Careful extraction of old units
- Level, square, and fasten new units
- High-performance foam and sealants
- Interior/exterior trim and cleanup
Outcome
Transformed home, fully sealed and functional
Completion & Warranty
Final walkthrough, balance payment, and warranty activation.
Outcome
100% satisfaction and peace of mind for decades
Typical Lead Times
Manufacturing timelines for your custom products. We'll provide specific dates with your quote.
⚠️ Listed production lead times do not account for holidays
Base Production Times
White Vinyl Windows & Patio Doors
4-5 weeks
Painted/Color Windows & Patio Doors
6-7 weeks
Shapes/Specialty Windows
6-8 weeks
Standard Entry Doors (Steel & Fiberglass)
5-6 weeks
Custom Color/Glass Entry Doors
7-8 weeks
Additional Time Required
High Season (Late Summer/Fall)
Add 2 weeks
Multiple Customizations
Varies - confirmed before order
Important Notes
- Lead times are estimates and may vary by manufacturer and season
- We'll provide specific production and installation timelines with your quote
- Rush orders may be available for an additional fee - contact us to discuss
Warranty Coverage
Comprehensive protection for your investment
Manufacturer Warranty
Industry-leading protection directly from the manufacturer on all products
Windows
- Lifetime on vinyl frame & sash
- Lifetime on insulating glass
- Lifetime on hardware
Patio Doors
- 25-year on PVC components
- Lifetime on sealed units
- 2-year on hardware
Entry Doors
- 10-year on steel/fiberglass
- 5-year on sealed units
5-Year Workmanship
Our commitment to installation excellence and quality craftsmanship
Coverage Includes
- Air/water leaks from installation
- Issues with trim and capping
- Sealant joint problems
Exclusions
- Damage from settlement or vandalism
- Lack of maintenance
- Normal condensation
Safety & Compliance
NAFS/CSA Standards
All products meet or exceed North American Fenestration Standards and Canadian Standards Association requirements
PIPEDA Compliant
Your privacy and personal data are protected according to Canadian privacy legislation
Local Code Adherence
Full compliance with municipal building codes, egress requirements, and safety regulations
Frequently Asked Questions
Do you install in winter?
Yes! Our methods adapt to maintain comfort and quality year-round. We take extra precautions to protect your home during cold-weather installations.
Who handles interior/exterior finishing?
This is clarified in your quote and contract. We handle all trim, capping, and standard finishing. Any custom millwork is discussed upfront.
What if my schedule changes?
Contact us as soon as possible. We'll work with you to rebook at the next available slot that works for both parties.
Why do custom colors take longer?
Custom colors require additional factory processing time for painting and curing. This ensures a durable, long-lasting finish that won't peel or fade.
What happens if there's damage during installation?
We carry comprehensive liability insurance and our crews are trained to protect your home. Any damage from our work would be covered and repaired promptly.
Ready to Get Started?
Design your project online for instant pricing, or book a free consultation to discuss your needs with an expert.