Maintenance & Care Guide
Learn how to properly maintain your new windows and doors to ensure long-lasting performance and appearance. Includes tips on cleaning, hardware, and seasonal inspections.
Why Maintenance Matters
Proper care keeps your windows and doors operating smoothly, protects finishes, and supports warranty coverage. Use the seasonal checklist and product-specific guidance below.
Seasonal Maintenance Checklist
Spring
- Clean glass and frames with manufacturer-approved cleaners (no abrasives)
- Clear weep holes and confirm drainage paths are open
- Inspect weatherstripping; replace if cracked or compressed
- Lubricate operators, hinges, and locks using approved lubricants
- Inspect exterior sealant joints and capping/trim; note gaps or cracks
Fall
- Repeat spring maintenance checklist as needed
- Verify smooth operation and lock engagement; adjust strikes if required
- Check thresholds/sills for debris; confirm door sweep contact
- Review interior humidity/ventilation settings ahead of winter
Windows - Care Instructions
Glass Cleaning
Use soft cloth or squeegee; avoid razor blades and abrasive pads
Frames/Sash (uPVC)
Mild soap solution; avoid solvents that can damage finishes
Screens
Remove carefully; rinse with low-pressure water; air-dry; reinstall
Casement/Awning
Lubricate cranks, hinges, and multipoint locks; verify compression seal contact
Slider/Hung
Vacuum tracks; clean rollers/balances; ensure weep outlets are clear
Drainage (Weep Holes)
Locate exterior weep slots; use a soft brush or compressed air to clear debris; confirm water drains freely
Seals & Weatherstripping
Inspect for wear, tears, or loss of resilience; replace per manufacturer guidance
Condensation Guidance
Interior surface moisture can occur seasonally; manage with humidity control and ventilation. Differentiate from sealed unit failure (persistent fogging between panes)
Doors - Care Instructions
Finish Care (Steel/Fiberglass)
Clean with non-abrasive, manufacturer-approved products. Avoid harsh solvents; perform touch-ups per finish instructions. UV exposure: Overhangs help protect finishes
Hinges and Latches
Lubricate sparingly with approved lubricants
Multipoint Lock Systems
Lightly lubricate the mechanism at intervals; check engagement and weatherstripping contact. Operate and test all locking points; adjust keeps/strikes as needed
Threshold/Sill & Weatherstripping
Keep tracks/thresholds clean; verify door bottoms/sweeps make uniform contact. Inspect perimeter weatherstripping for wear; replace when necessary
Glass Inserts
Clean per glass/finish guidance; avoid ammonia on sensitive coatings or between-glass blinds
Troubleshooting (Quick Fixes)
Window Hard to Operate
Clean tracks/hinge areas; verify shimming; lubricate
Drafts
Inspect weatherstripping and latch engagement; check sealant joints
Patio Door Dragging
Clean track; adjust rollers; verify frame squareness
Condensation vs Seal Failure
Surface moisture varies with humidity; fogging between panes suggests a sealed unit issue - request service
What Not to Use
• No high-pressure washing on sealed joints or capping
• No abrasive pads or strong solvents on frames or finishes
Warranty Coverage
Follow manufacturer maintenance to keep coverage valid. Keep dated maintenance notes/photos if requested for claims.
View Warranty DetailsFrequently Asked Questions
How often should I lubricate hardware?
Typically annually; verify manufacturer guidance for your specific products.
Where are the weep holes?
Usually along the bottom of frames; see product diagrams or contact us for assistance locating them.
What cleaners are safe for uPVC and finishes?
Follow manufacturer-approved lists. Generally, mild soap and water work well. Avoid abrasive cleaners and harsh solvents.
Need Help with Maintenance?
Contact us for service requests, maintenance questions, or to schedule a professional inspection.