About Us

About Aurora Direct

The modern way to buy windows and doors - combining self-service ease with expert execution.

Who We Are

Aurora Direct Inc. (Est. 2019, Montreal) & Aurora Windows and Doors Ltd. (Est. 2001, Oshawa)

Bringing together over 30 years of combined experience, we help homeowners, builders and property managers buy windows and doors the modern way. We combine the speed and transparency of online self-service with the safety and precision of expert, local execution.

  • Service Area: Greater Montreal (West Island, on/off island) and Durham Region (Oshawa, Whitby, Ajax, Pickering)
  • Languages: English (French coming soon)
  • Approach: No pushy sales tactics, just clear pricing and quality results

Our Values

Mission, Values & Philosophy

Hybrid Experience

Freedom to explore and price your project online, with the safety net of expert advice whenever you need it.

Quality & Safety

Certified installers, documented checklists, and strict adherence to safety standards.

Clarity & Timelines

No guessing games. Clear timelines and proactive updates from quote to completion.

Aftercare

We stand behind our work with responsive service and transparent warranty support.

Complete Service

Our All-Inclusive Service Covers

We believe in a complete solution - no hidden steps, no left-over messes.

Energy Efficiency

Top-tier ENERGY STAR® certified products to boost comfort and reduce energy bills

Expert Installation

Professional fitting by our experienced, certified team

Eco-Friendly Disposal

Responsible removal and recycling of your old windows and doors

Site Cleanup

Complete cleanup (vacuum & magnet sweep) for a hassle-free experience

Comprehensive Warranty

Long-term peace of mind with manufacturer + labour coverage

Highlights

How We Work

ConsultationMeasureQuoteContractOrderProductionInstallationPost-install

Clear Expectations

Transparent lead times and site preparation requirements

Compliance

ENERGY STAR claims and PIPEDA-aligned privacy practices

Complete Service

From initial consultation through post-installation support

Highlights

Team & Credentials

Professional Standards

Certified installer training and credentials • NAFS/CSA compliance standards • Comprehensive insurance coverage

Our Commitment

Experienced leadership team • Ongoing training programs • Safety-first culture • PIPEDA-aligned privacy practices

FAQ

Frequently Asked Questions

Do you serve my city?

We serve Greater Montreal (West Island, on/off island) and Durham Region (Oshawa, Whitby, Ajax, Pickering). View all service areas →

Which brands do you carry?

We partner with top Canadian manufacturers like Vinyl-Pro, Vinylbilt, Palma, and Vista.

How long does a typical project take?

Project timelines vary based on scope and season. We provide clear timelines during the quote process. Learn more about our process →

Get Started Today

Ready to Transform Your Home?

Experience the modern way to buy windows and doors. Get instant pricing online or book a free in-home consultation with our experts.