--- title: "Our Process" description: "See Aurora Direct's eight-step process for design, measurement, ordering, installation, and follow-up for window and door projects in Montreal and Oshawa." image: "https://auroradirect.ca/logotype-116x41-10.png" --- How We Work # Our Installation Process From first conversation to post-installation service, here's how we make your window and door project smooth, predictable, and well-communicated. At A Glance ## Your Project Journey Everything you need to know about timelines, responsibilities, and what to expect 8 Clear Phases From exploration to completion, every step defined 5-10 Weeks Production Custom manufacturing to your exact specifications 100% Transparent Real-time updates and clear communication throughout Lifetime Coverage Comprehensive warranty protection for peace of mind The Journey ## 8 Crystal-Clear Phases Every step mapped out with timelines, responsibilities, and outcomes 0 ### Exploration: Design & Budget 1 DayYour Action Your Project, Your Pace. No pressure, no sales pitch - just clear pricing and design tools. - Use our AI-guided online tool to visualize styles and colors - See real-time cost estimates with no hidden fees - Get expert backup from AI assistant or human experts Outcome Fully itemized budget estimate before you commit 1 ### Project Review & Initial Measure 1-2 DaysWe Handle This Our expert reviews your estimate and visits (virtually or in-person) for a preliminary check. Outcome Firm proposal ready for your approval 2 ### Permits & Permissions VariesYour Action You submit applications for any required municipal permits or HOA/Condo approvals. - We provide technical specs and drawings for your application - Timeline varies by municipality (start early!) Outcome All approvals secured for installation 3 ### Deposit InstantYour Action Approve the final proposal and pay the deposit to lock in your pricing. Outcome Project officially moves to production queue 4 ### Final Measurements 1 WeekWe Handle This Our technical measurer takes manufacturing-grade measurements - precision down to the millimeter. Outcome Final production specs sent to factory 5 ### Factory Order Placement 4-10 WeeksWe Handle This Your custom windows and doors are manufactured to your exact specifications. - White Vinyl: ~4-5 weeks - Painted/Color: ~6-7 weeks - High Season: Add 2 weeks Outcome Notifications when order enters production and ships 6 ### Delivery & Installation 1-7 DaysWe Handle This Our certified crew arrives to install your new windows and doors. - Floor protection and safety setup - Careful extraction of old units - Level, square, and fasten new units - High-performance foam and sealants - Interior/exterior trim and cleanup Outcome Transformed home, fully sealed and functional 7 ### Completion & Warranty 1 DayCollaborative Final walkthrough, balance payment, and warranty activation. Outcome 100% satisfaction and peace of mind for decades Production Timeline ## Typical Lead Times Manufacturing timelines for your custom products. We'll provide specific dates with your quote. ⚠️ Listed production lead times do not account for holidays ### Base Production Times White Vinyl Windows & Patio Doors 4-5 weeks Painted/Color Windows & Patio Doors 6-7 weeks Shapes/Specialty Windows 6-8 weeks Standard Entry Doors (Steel & Fiberglass) 5-6 weeks Custom Color/Glass Entry Doors 7-8 weeks ### Additional Time Required High Season (Late Summer/Fall) Add 2 weeks Multiple Customizations Varies - confirmed before order #### Important Notes - Lead times are estimates and may vary by manufacturer and season - We'll provide specific production and installation timelines with your quote - Rush orders may be available for an additional fee - contact us to discuss Protection ## Warranty Coverage Comprehensive protection for your investment Lifetime Coverage ### Manufacturer Warranty Industry-leading protection directly from the manufacturer on all products #### Windows - Lifetime on vinyl frame & sash - Lifetime on insulating glass - Lifetime on hardware #### Patio Doors - 25-year on PVC components - Lifetime on sealed units - 2-year on hardware #### Entry Doors - 10-year on steel/fiberglass - 5-year on sealed units [View complete warranty details](https://auroradirect.ca/education/warranty) 5 Years ### 5-Year Workmanship Our commitment to installation excellence and quality craftsmanship #### Coverage Includes - Air/water leaks from installation - Issues with trim and capping - Sealant joint problems #### Exclusions - Damage from settlement or vandalism - Lack of maintenance - Normal condensation [View complete warranty details](https://auroradirect.ca/education/warranty) Compliance ## Safety & Compliance ### NAFS/CSA Standards All products meet or exceed North American Fenestration Standards and Canadian Standards Association requirements ### PIPEDA Compliant Your privacy and personal data are protected according to Canadian privacy legislation ### Local Code Adherence Full compliance with municipal building codes, egress requirements, and safety regulations Questions ## Frequently Asked Questions ### Do you install in winter? Yes! Our methods adapt to maintain comfort and quality year-round. We take extra precautions to protect your home during cold-weather installations. ### Who handles interior/exterior finishing? This is clarified in your quote and contract. We handle all trim, capping, and standard finishing. Any custom millwork is discussed upfront. ### What if my schedule changes? Contact us as soon as possible. We'll work with you to rebook at the next available slot that works for both parties. ### Why do custom colors take longer? Custom colors require additional factory processing time for painting and curing. This ensures a durable, long-lasting finish that won't peel or fade. ### What happens if there's damage during installation? We carry comprehensive liability insurance and our crews are trained to protect your home. Any damage from our work would be covered and repaired promptly. Get Started Today ## Ready to Get Started? Design your project online for instant pricing, or book a free consultation to discuss your needs with an expert. [Design & Price Online](https://auroradirect.ca/design-and-price)[Book a Free Visit](https://auroradirect.ca/book-a-visit) Resources ## Helpful Resources [ ### Pre-Install Checklist Prepare your home for installation day Read More →](https://auroradirect.ca/education/guides/pre-install-checklist)[ ### Warranty Details Complete warranty coverage information Read More →](https://auroradirect.ca/education/warranty)[ ### Maintenance Guide Keep your windows and doors in top condition Read More →](https://auroradirect.ca/education/maintenance-and-care)[ ### Booking Guide How to schedule your consultation and installation Read More →](https://auroradirect.ca/book-a-visit) ```json {"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://auroradirect.ca"},{"@type":"ListItem","position":2,"name":"Process","item":"https://auroradirect.ca/process"}]} {"@context":"https://schema.org","@type":"HowTo","name":"Aurora Direct Window & Door Installation Process","description":"From first conversation to post-installation service, here's how we make your window and door project smooth, predictable, and well-communicated.","step":[{"@type":"HowToStep","position":1,"name":"Exploration: Design & Budget","text":"Use our AI-guided online tool to visualize styles and colors with real-time cost estimates. 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We take extra precautions to protect your home during cold-weather installations."}},{"@type":"Question","name":"Who handles interior/exterior finishing?","acceptedAnswer":{"@type":"Answer","text":"This is clarified in your quote and contract. We handle all trim, capping, and standard finishing. Any custom millwork is discussed upfront."}},{"@type":"Question","name":"What if my schedule changes?","acceptedAnswer":{"@type":"Answer","text":"Contact us as soon as possible. We'll work with you to rebook at the next available slot that works for both parties."}},{"@type":"Question","name":"Why do custom colors take longer?","acceptedAnswer":{"@type":"Answer","text":"Custom colors require additional factory processing time for painting and curing. 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